Important Information:

• Pleased to inform, this experience is now open and ready to receive the guests with proper safety and precautionary measures implemented.
  

General Information:

Tickets/Vouchers Information:

• The ticket is open date and it's valid for 90 days (3 months) from the date of purchase
• To use: make reservation by calling: +6566047567 or WhatsApp to: +6598189629 or email to: hello@aleyda.com.sg and show the ticket to the operator to enjoy your massage.

Experience Remarks:

• Please set aside ample space for our treatment table, about 2.5 x 1.5m
• We require +/- 20min grace period to arrive on location, depending on the traffic locations
• We do not entertain requests for sexual services or acts of indecency
• Parking charges will be incurred by customer, if any. (Only applies to residences within the CBD zone and condominiums with attached malls)
• We serve all areas in Singapore except postcodes beginning with 60 to 80
• $30 surcharge per therapist applies to outcall massages in hotels and serviced apartments
  

Terms & Conditions:

• We observe a strict 3-hour cancellation policy or 50% cancellation fee will be imposed; 100% if the therapist has arrived
  

Safety & Precautionary Measures:

• Please refrain from engaging our services if you feel unwell. We reserve the right to refuse service to anyone who exhibits respiratory symptoms not limited to fever, runny nose/congestion, cough and shortness of breath.
• We are also unable to serve customers who are on Stay Home Notice (SHN) or Quarantine Order (QO), even at home. If your package or voucher is expiring during the time you are on SHN or QO, we shall extend its validity accordingly.
  
• We shall conduct temperature-taking for every client prior to each service. Our staff are also subject to twice-daily temperature checks and required to stay home if they feel unwell.
  
• Disinfection of hands and massage equipment continues to be part of our ongoing protocol.
  
• We use fresh linen and disposable face liners for every client.
  
• All our operational staff are required to put on a face mask during operations.
• Home Spa clients are not required to wear masks as they’re in their own home but are nonetheless encouraged to do so during our service.
  
• Home Spa clients shall ensure that our therapists count towards the cap of five unique household visitors per day.
  
• Corporate events and spa parties shall be put on hold until a time when the restrictions are eased.
  
• More about the safety measures and its update can be found here: https://aleyda.com.sg/health-safety-measures/